The Electronic Prescription Service (EPS) is an NHS service. It gives non-dispensing patients the chance to change how their GP sends their prescription to their chosen pharmacy.

What does this mean for you?

If you are a non-dispensing patient (because you live within a mile of a community pharmacy) you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to your chosen pharmacy, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at your chosen pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

• are a non-dispensing paitent (patients are only able to have medicines dispensed from our dispensary if they live more than one mile from a pharmacy)
• don’t want to go to your GP practice every time to collect your paper repeat prescription.
• collect your medicines from the same place most of the time or use a prescription collection service now.

 It may not be if you:

• don’t get prescriptions very often.
• pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called a nomination. You can choose:

• a pharmacy. a dispensing appliance contractor (if you use one).
• your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information please visit the NHS Choices website .