Appointments

Appointments System

Make a telephone or face to face appointment in person, by calling 01981 540 310, or using the online services

Our trained Receptionists will ask you a little bit about the reason you are requesting an appointment so that they can direct you to the most appropriate clinican to deal with your medical issue.  All of our Receptionists are fully trained and will respect your confidentiality.  

 

Telephone and face to face appointments are available.

Timetable

GP Surgeries

 

Morning

Afternoon

Monday

Dr Johnson, Dr Horne,      Dr Baxter, Sarah Petter (ACP)

Dr Baxter, Locum GP, Sarah Petter (ACP)

Tuesday

Dr Howe, Dr Baxter, Locum GP, Laura Ashcroft (Paramedic), Safen Maruf (Pharmacist), Lucy Head (Physiotherapist) 

Dr Howe, Locum GP, Laura Ashcroft (Paramedic)

Wednesday

Dr Johnson, Dr Seftel, Phil Jones (ACP)

Dr Johnson, Dr Seftel

Thursday

Dr Johnson, Dr Seftel, Locum GP, Sarah Petter (ACP)

Dr Seftel

Friday

Dr Horne, Dr Baxter, Dr Howe, Sarah Petter (ACP), Lucy Head (Physiotherapist)

Dr Horne, Dr Howe

Nurse Clinics

 

Morning

Afternoon

Monday

Sister Kate Dawson & Tara Rowlands, Healthcare Assistant

Sister Kate Dawson

Tuesday

Sister Martina Davies, Sister Sarah Brunker & Deb Evans, Healthcare Assistant

Sister Martina Davies & Tara  Rowlands, Healthcare Assistant

Wednesday

Sister Martina Davies, Kate Dawson & Tara Rowlands, Healthcare Assistant

Sister Martina Davies & Sister Sarah Brunker

Thursday

Sister Martina Davies, Sister Kate Dawson & Deb Evans, Healthcare Assistant

Sister Kate Dawson & Deb Evans, Healthcare Assistant

Friday

Sister Martina Davies & Tara Rowlands, Healthcare Assistant

Sister Sarah Brunker

Extended GP Appointments Service

In addition to the practice’s normal opening hours you can also book an appointment in the evenings and weekends.   This may be with a different GP, nurse or location than you are used to.  These appointments are pre-bookable by contacting the surgery during our opening times – please ask for an extended access appointment with Taurus. 

Opening times vary, but you can find full details here: 7 day improved access (herefordshiregeneralpractice.co.uk)

Please note that these are not walk-in centres and you will need to make an appointment.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. 

You may only request a home visit if you are housebound or are too ill to visit the practice. A clinician will only visit you at home if they think that your medical condition requires it, after appropriate triage, and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

The visiting clinican may be a Paramedic, Advanced Clincal Practitioner or GP.

Interpreter

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Chaperones

If you feel you would like a chaperone present at your consultation, please inform your doctor/nurse, who will be more than happy to arrange this for you.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. 

If you recieve text appointment reminders you can use these to cancel an appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To use this service you will need to ensure the practice has your up to date mobile nubmer.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

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