We are a dispensing practice and can dispense to all patients who live more than one mile from a pharmacy.

We can dispense private, hospital and dental prescriptions.

We require 5 working days' notice before you can collect your dispensed medication to avoid disappointment and maintain patient safety.  Please bear this time scale in mind when ordering your medication.

Repeat prescription requests received after 1pm will not be processed until the next working day. Please allow 5 working days for prescriptions to be processed. Please also remember to take weekends and bank holidays into account when ordering medications.

Prescription collections are open from 09:00 - 17:00 Monday to Friday.

We thank you for your cooperation.

Repeat Prescriptions

Patients on long-term medication can order prescriptions in the following ways:

  • Online
  • In person - post your prescription slip in the box provided outside the main entrance

Repeat Line Closure

Much Birch Surgery no longer has a repeat request phoneline. Verbal requests will only be accepted in exceptional circumstances.  Please speak to a member of the Reception team or click here for further information on how to set up access to repeat prescriptions online.   

For assistance in setting this up please speak to a member of the Reception team.


Medication Reviews

Patients on repeat medication will be asked to speak to a pharmacist or doctor at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices