- Social Prescriber
- Community Mental Health Services
- Health Visitor
- District Nurses
- Group Consultation for chronic diseases such as Diabetes and Asthma
- Sexual Health & Family Planning Services- We offer a full range of family planning services. You can also contact Sexual Health 4 Herefordshire on 01432 483693 (see below)
- Urgent EyeCare Service (see below)
A message from our Social Prescriber, Shannon Worth:
What is social prescribing?
Social prescribing is not a new idea, but the power given to social prescribers to help make a difference is. There are a lot of factors that affect our health and wellbeing. I am able to work alongside the doctors and other healthcare professionals linked to the surgery to help you to access non-medical support that is available in the local community. I am able to help you to identify what is important to you and support you to form links with local community services and sources of help.
My aim is to empower you to take control of your life, to be involved in decisions made about your care, and to ensure that you have the knowledge to know where to turn to for help and support.
Urgent Eye Care Service
You can self refer to the Primary Care Urgent Eyecare Service (NHS service) by calling one of the following opticians, who will provide you with advice/appointment as appropriate:
BBR Optometry, Hereford, 01432 265030
Vision Express, Hereford, 01432 342433
Boots Opticians, Hereford, 01432 352860
Specsavers Opticians, Hereford, 01432 353464
Specsavers Opticians, Ross-on-Wye, 01989 564460
Scotts Opticians, Ross-on-Wye, 01989 567244
Ashton & Daniels, Ross-on-Wye, 01989 562173
(The above are providers based in Hereford and Ross, there are other providers further afield also, see link above)
First Contact Physiotherapy
If you have got bone, muscle or joint pain you can now see a specialist physio at Much Birch Surgery, instead of the GP. 97% of patients using this servcie nationally would recommend it to their friends or family (Chartered Society of Physiotherapy) Please speak to a member of our REception team to request a First Contact Physio appointment.
Click here for more info
If you are newly pregnant, you can enter your details on a secure website that will send a referral straight to the Herefordshire community midwifery team. You don’t need to contact the surgery or make an appointment with a GP – the midwifery team will tell us about your pregnancy. However, if you have any urgent concerns about your health during early pregnancy, please do contact us for advice. Patients planning a pregnancy or who are in the early stages of pregnancy are advised to take folic acid, please speak to a pharmacist at your local community pharmacy for further advice.
The best time to fill in the online form is when you are 6 to 7 weeks pregnant. A maternity support worker will then phone you to arrange your first appointment with your midwife (called your booking appointment), which usually takes place when you are 8 to 10 weeks pregnant.
If you need support filling in the online form, you can ask someone else to do the form for you, for example your partner or a relative. If you are having problems with getting online, or understanding the form, please ring the community midwifery office on (01432) 372965.
|The Healthy Lifestyle Service provides 1-2-1 stop smoking support for Herefordshire residents and those registered with a Herefordshire GP practice. The 12 week programme offers face to face behavioural support and the use of pharmacotherapy. Please call 01432 383 567 or find out more here.
Herefordshire Healthy Minds
Previously known as Let's Talk, Herefordshire Healthy Minds support people who are experiencing dificulties such as stress, anxiety,low mood and depression. To access the service you must be aged 18 or over and registered with a GP in Herefordshire. Self-refer by completing the online self-referral form anytime, or call 01432 220 507 between 9.00am and 5.00pm Monday to Friday.
Group Video Consultations
Video Group Consultations (VGC) have proved popular across the country enabling patients to discuss their health conditions with around 6 to 8 fellow patients with a similar diagnosis, it also enables patients to discuss their conditions with a clinician for longer as a usual chronic disease appointment would be around 10-20 minutes where as in a group video consultation a clinician will be present for around 60 minutes.
If you would like to attend a Video Group Consultation, the surgery would make contact with the Facilitator who would provide a copy of the patient agreement, to enable the patient to give their full consent to what is outlined in the document.
If the patient was to consent to the patient agreement, a list of dates for the next VGC about your relevant health condition would be provided.
Once a date had been found that the patient can attend, the relevant observations needed to be completed would be arranged so that the results board could be updated with the relevant information prior to the conduction of the VGC. As stated in the patient agreement, the results board would be shared with the rest of the group during the VGC.
The patient will receive a link for Microsoft Teams via their email address which they will need to promptly click on at the time outlined by the facilitator. Where possible the surgery will signpost patients to support with technical issues and difficulties.
Everyone participating in the VGC will be asked to confirm their identity by confirming the last 4 digits of their contact number.
At the beginning of the consultation patients will be encouraged to set group understandings to help with the group dynamic as well as thinking of questions for the clinician.
The clinician will then answer the common questions considered previously with the facilitator, before having a one to one consultation with everyone whilst everyone else is on mute and listening so there is shared learning. The clinician can then suggest medication changes, referrals and signpost where appropriate. As outlined in the patient agreement no one can discuss what was mentioned during the VGC. After the clinician has spoken to everyone individually any would then provide any educational content if applicable.
Lastly the facilitator will summarise what has been discussed, identify individual goals and record on care plans.
The Glade Sexual Assault Referral Centre
If you or someone you know has experienced sexual assault in the last 28 days please call 0808 178 2058 or visit www.theglade.org.uk Phone lines are open 24 hours a day, 7 days a week.
West Mercia Women's Aid
1 in 4 women in the UK will experience domestic abuse at some point in their lives. WMWA works for a world that is free from domestic abuse and violence against women and girls, where everyone can live without the fear and reality of all forms of violence, abuse and discrimination.
West Mercia Women’s Aid believe that every person has the right to live their lives free from abuse. Although they predominately work with women affected by domestic abuse they also have specialist services & support for men across Herefordshire and Worcestershire.
Independent Domestic Violence Advisors (IDVAs) also work with men across the whole of West Mercia.