We are a dispensing practice and can dispense to patients living more than one mile from any chemist.

We can now dispense private, hospital and dental prescriptions.

We require 72 hours' notice before you can collect your dispensed medication to avoid disappointment and maintain patient safety.  Please bear this time scale in mind when ordering your medication.

Prescriptions are processed between 11.00 a.m & 1.00 p.m.  Repeat prescription requests received after 1pm will not be processed until the next working day.  Please allow 72 hours for prescriptions to be processed and collect after 12:30. Please also remember to take weekends and bank holidays into account.

We thank you for your cooperation.

Repeat Line Closure - From 1st September 2020

From 1st September 2020 we will no longer be able to accept verbal requests for prescriptions on the repeat phone line.  The repeat line will only be open for exceptional circumstances.  From this date requests should be made online.  Please speak to a member of the Dispensary team for further information and to request details on setting up access to repeat prescriptions online.  You can also use the Patient Access App or NHS App on your mobile for easy access to repeat prescriptions.  For assistance in setting this up please speak to a member of the dispensary or email dispensary.muchbirch@nhs.net

Repeat Prescriptions

Patients on long-term medication can order prescriptions in the following ways:

  • multicolour_pillsOnline - via the link at the top of this page. Please ask at reception for your log in details for EMIS ACCESS.
  • In person - post your prescription slip in the box provided outside the main entrance.
  • By telephone - call the repeat line 01981 541167 between 11:00 - 13:00 Monday to Friday.
  • By fax - to 01981 540748.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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