Opening Times

We are closed on Bank Holidays.

Please note:  The Surgery is open and staffed until 6.30pm, however the phone lines close at 6pm.

From time to time we may close the door and divert the phone in order to undertake essential staff training. We apologise for any inconvenience this may cause, however, there will always be a message with an alternative telephone number to call in order to speak to a doctor if this is the case.

NEW - Extended GP Appointments Service

If you are finding it difficult to arrange a suitable appointment at Much Birch Surgery, you might like to consider Herefordshire’s new Extended GP appointments service at GP Practices in Ross, Hereford and Leominster.

Appointments are available between 6pm to 8pm weekday evenings and 8.00am to 8.00pm on weekends and bank holidays. Appointments will need to be booked in advance through Much Birch reception; please ask our receptionists for more details.

When We Are Closed

If you require urgent medical attention or advice outside normal surgery hours please call NHS111

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

• you need medical help fast but it's not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don't know who to call or you don't have a GP to call
• you need health information or reassurance about what to do next

Extended access -

In addition to the practice’s normal opening hours you can also book an appointment in the evenings and weekends.   This may be with a different GP, nurse or location than you are used to.  These appointments are pre-bookable by contacting the surgery during our opening times – please ask for an extended access appointment with Taurus.

Outside normal opening hours patients can contact Taurus Healthcare direct on 0800 121 7221 between 6pm - 8pm weekdays and between 8am - 8pm at weekends and on Bank Holidays.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.